SAFETY AND SECURITY PROTOCOL

The safety of our guests and staff is our first priority. To ensure a safe environment at Senator Hotels and Apartments, we have taken a number of safety and security measures.

Security service

-The security staff is available 24 hours a day

-Supported by professional security company (armed response)

-All the security staff effectively trained in their role in case of an emergency

-There is a CCTV system in the building

-There is a recording device in effect for the CCTV-system: time-lapse video and hard disc recording

Access Control

-Hotel access point is limited to one main entrance, which is guarded 24/7

-The entrance to the hotel is locked at night and can be opened to guests after ringing the doorbell

-Passport or photo ID check at hotel check in. Access by unauthorized persons is restricted

-Proper lighting of corridors and stairs for prevention injury

Medical Preparedness

-A doctor on call 24 hours a day

-A pharmacy in close vicinity to the apart hotel

-Basic first aid kits available in the apart hotel

-Selected staff trained as basic first aid responders

Emergency Preparedness

-Emergency plans and evacuation sound warning system

-Emergency key duplicates for duty and security manager

-Clearly marked emergency exits and stairways

-Emergency and evacuation procedures are regularly reviewed and rehearsed

-Police and fire response capacity adequate and within a 5-minute response time

Guestroom Security

-All guest room doors including balcony can be locked securely

-Windows and balcony doors properly and securely mounted

-In-room secure deposit boxes to keep valuables (laptop)

-Spy holes to allow residents to view clearly area of outside without opening the door

Fire safety

-Firefighting equipment readily available on all floors

-Staff is trained in the use of the available firefighting equipment

-Firefighting equipment is periodically checked

-Smoke detectors are installed in all guest rooms

-Copies of the evacuation plan posted in each guest room

Shelter

-There is a basement in the apart hotel that can be served as a shelter

-Senator Maidan and Senator City Center are in 5 min walk distance to the nearest metro station, which is an official civil shelter

– Autonomous energy and water supply

In all three hotels of Senator Hotels & Apartments chain, there are generators with a power level that ensures the operation of engineering systems, lighting, Internet, and other equipment in case of a blackout

Senator Maidan and Senator City Center have water tanks to supply water to the hotel system in case of water supply interruptions. All three hotels of the Senator Hotels and Apartments chain have reserves of technical and drinking water in special bottles on each floor of the hotel