SAFETY AND SECURITY PROTOCOL
The safety of our guests and staff is our first priority. To ensure a safe environment at Senator Hotels and Apartments, we have taken a number of safety and security measures.
Security service
-The security staff is available 24 hours a day
-Supported by professional security company (armed response)
-All the security staff effectively trained in their role in case of an emergency
-There is a CCTV system in the building
-There is a recording device in effect for the CCTV-system: time-lapse video and hard disc recording
Access Control
-Hotel access point is limited to one main entrance, which is guarded 24/7
-The entrance to the hotel is locked at night and can be opened to guests after ringing the doorbell
-Passport or photo ID check at hotel check in. Access by unauthorized persons is restricted
-Proper lighting of corridors and stairs for prevention injury
Medical Preparedness
-A doctor on call 24 hours a day
-A pharmacy in close vicinity to the apart hotel
-Basic first aid kits available in the apart hotel
-Selected staff trained as basic first aid responders
Emergency Preparedness
-Emergency plans and evacuation sound warning system
-Emergency key duplicates for duty and security manager
-Clearly marked emergency exits and stairways
-Emergency and evacuation procedures are regularly reviewed and rehearsed
-Police and fire response capacity adequate and within a 5-minute response time
Guestroom Security
-All guest room doors including balcony can be locked securely
-Windows and balcony doors properly and securely mounted
-In-room secure deposit boxes to keep valuables (laptop)
-Spy holes to allow residents to view clearly area of outside without opening the door
Fire safety
-Firefighting equipment readily available on all floors
-Staff is trained in the use of the available firefighting equipment
-Firefighting equipment is periodically checked
-Smoke detectors are installed in all guest rooms
-Copies of the evacuation plan posted in each guest room
Shelter
-There is a basement in the apart hotel that can be served as a shelter
-Senator Maidan and Senator City Center are in 5 min walk distance to the nearest metro station, which is an official civil shelter